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Patient education library

Orthopaedic information you can trust from Your Orthopaedic Connection, a service provided by the American Academy of Orthopaedic Surgeons.

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Contact Information

Frank A. Graf, M.D., P.C. 152 Court St. Portsmouth, NH USA 03801 View map Phone 603-436-5544 Fax 603-431-3219

Other staff in my practice

When you enter my practice Mary Champagne, my office manager, will greet you, take your insurance information, and let the other staff know that you are here for your appointment. In advance of your appointment we will send you a comprehensive intake evaluation form. This will give you an opportunity to give us important information about your injury. When you come in for your appointment Mary will talk with you about how you sustained your injury, what other physicians you may have seen, and what your thoughts are regarding the injury.

Mary can also assist you with any insurance or billing questions. Mary is always available to speak with you regarding any questions or concerns you may have about anything related to my practice individually, or healthcare in general.

My four person staff is committed to giving you the best patient care possible. Each member of the staff is a professional with many years of experience in working with me in this practice. My staff and I work as a team for you - we are all here to answer any questions you may have. Here is a list of the staff, along with their titles:

Diane Kleist, PTII - Physical Therapist and Rehabilitation Director. Diane has been working with me for over 10 years. She is a 1969 graduate of Marquette University and has worked extensively in orthopaedics. She is experienced in manipulation techniques, with specialties in cervical and lumbar injuries, and is proficient at helping patients reach each of their rehabilitation goals.

Mary Champagne - Office Manager and Patient Accounts. Mary has been my office manager for over 20 years. She will arrange appointments for you as well as set up diagnostic testing. She will talk with you about how you were injured and what your thoughts are regarding your injury. She can help guide you through obtaining insurance referrals and preauthorizations. She will also be happy to assist you with billing or any other questions.

Pat Galloway - Medical Records/Billing. Pat can assist you with obtaining copies of your medical records and can help you with any other questions you may have regarding patient accounts and insurance billing.

Joanne Chisholm - Transcriptionist. Joanne transcribes all of my dictations. If you need special letters for your job or for other professionals, she can help you.

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